/* Axomify Helpdesk -- My Account "Need Help" tab styling.
   Matches the dark-navy (#11213A) / gold (#F5B700) look already shipped
   in Axomify StyleKit's My Account restyle, kept deliberately plain --
   plain cards, no heavy decoration, consistent with the project's own
   standing design rule. */

.axhd-wrap {
	max-width: 760px;
}
.axhd-notice {
	padding: 12px 16px;
	border-radius: 10px;
	margin-bottom: 16px;
	font-weight: 600;
	font-size: 14px;
}
.axhd-notice--success {
	background: #E8F6EC;
	color: #15803D;
	border: 1px solid #BEE6C9;
}
.axhd-notice--error {
	background: #FDECEC;
	color: #B42318;
	border: 1px solid #F3C6C4;
}
.axhd-guidelines {
	background: #F6F9FC;
	border: 1px solid #E5E9EF;
	border-radius: 12px;
	padding: 14px 18px;
	margin-bottom: 18px;
	color: #4B5565;
	font-size: 14px;
	line-height: 1.6;
}
.axhd-support-email {
	margin: 10px 0 0 0 !important;
	padding-top: 10px;
	border-top: 1px solid #E5E9EF;
	font-size: 13px;
}
.axhd-support-email a {
	color: #11213A;
	font-weight: 700;
}
.axhd-card {
	background: #fff;
	border-radius: 14px;
	box-shadow: 0 1px 3px rgba(15,15,15,0.07);
	padding: 20px 22px;
	margin-bottom: 18px;
}
.axhd-card__title {
	margin: 0 0 14px 0;
	font-size: 16px;
	font-weight: 700;
	color: #11213A;
}
.axhd-label {
	display: block;
	font-size: 13px;
	font-weight: 600;
	color: #4B5565;
	margin: 14px 0 6px 0;
}
.axhd-label:first-of-type {
	margin-top: 0;
}
.axhd-input {
	width: 100%;
	box-sizing: border-box;
	padding: 10px 12px;
	border: 1px solid #D7DCE3;
	border-radius: 8px;
	font-size: 14px;
	color: #11213A;
	background: #fff;
}
.axhd-textarea {
	resize: vertical;
}
.axhd-blocked-msg {
	background: #FFF8E6;
	border: 1px solid #F3DFA3;
	color: #8A6D00;
	padding: 10px 14px;
	border-radius: 8px;
	font-size: 13px;
	margin: 10px 0 0 0;
}
.axhd-blocked-msg a {
	color: #8A6D00;
	font-weight: 700;
	text-decoration: underline;
}
.axhd-btn {
	display: inline-block;
	border: none;
	cursor: pointer;
	padding: 10px 22px;
	border-radius: 999px;
	font-size: 14px;
	font-weight: 700;
	margin-top: 16px;
}
.axhd-btn--primary {
	background: #F5B700;
	color: #11213A;
}
.axhd-btn--primary:hover {
	background: #E0A600;
}
.axhd-empty {
	color: #8A94A3;
	font-size: 14px;
	margin: 0;
}
.axhd-ticket-list {
	display: flex;
	flex-direction: column;
	gap: 10px;
}
.axhd-ticket-row {
	display: flex;
	align-items: center;
	gap: 10px;
	padding: 12px 14px;
	border: 1px solid #ECEFF3;
	border-radius: 10px;
	text-decoration: none;
	color: #11213A;
}
.axhd-ticket-row:hover {
	border-color: #D7DCE3;
	background: #FAFBFC;
}
.axhd-ticket-row__main {
	display: flex;
	flex-direction: column;
	flex: 1;
	min-width: 0;
}
.axhd-ticket-row__number {
	font-size: 11px;
	color: #8A94A3;
	font-weight: 700;
	letter-spacing: 0.02em;
}
.axhd-ticket-row__subject {
	font-size: 14px;
	font-weight: 700;
	color: #11213A;
}
.axhd-ticket-row__category {
	font-size: 12px;
	color: #6B7483;
}
.axhd-pill {
	font-size: 11px;
	font-weight: 700;
	padding: 4px 10px;
	border-radius: 999px;
	white-space: nowrap;
}
.axhd-pill--open {
	background: #E7F0FF;
	color: #1D4ED8;
}
.axhd-pill--in_progress {
	background: #FFF3DA;
	color: #8A6D00;
}
.axhd-pill--resolved {
	background: #E8F6EC;
	color: #15803D;
}
.axhd-pill--closed {
	background: #EEF0F3;
	color: #6B7483;
}
.axhd-pill--new {
	background: #FDECEC;
	color: #B42318;
}
.axhd-back-link {
	display: inline-block;
	margin-bottom: 14px;
	font-size: 13px;
	font-weight: 600;
	color: #4B5565;
	text-decoration: none;
}
.axhd-detail-head {
	display: flex;
	align-items: flex-start;
	justify-content: space-between;
	gap: 12px;
	margin-bottom: 18px;
}
.axhd-detail-meta {
	margin: 2px 0 0 0;
	font-size: 12px;
	color: #8A94A3;
}
.axhd-thread {
	display: flex;
	flex-direction: column;
	gap: 12px;
	margin-bottom: 18px;
}
.axhd-msg {
	max-width: 85%;
	padding: 10px 14px;
	border-radius: 12px;
	font-size: 14px;
}
.axhd-msg--customer {
	align-self: flex-start;
	background: #F2F4F7;
	color: #11213A;
}
.axhd-msg--admin {
	align-self: flex-end;
	background: #11213A;
	color: #fff;
}
.axhd-msg--system {
	align-self: center;
	background: transparent;
	color: #8A94A3;
	font-size: 12px;
	font-style: italic;
	padding: 2px 6px;
}
.axhd-msg__head {
	display: flex;
	justify-content: space-between;
	gap: 10px;
	font-size: 11px;
	margin-bottom: 4px;
	opacity: 0.75;
}
.axhd-msg__body {
	line-height: 1.5;
	word-wrap: break-word;
}
.axhd-reply-form {
	border-top: 1px solid #ECEFF3;
	padding-top: 16px;
}