Inquiry
Frequently Asked Questions
What is Axomify Mart?
Axomify Mart (axomifymart.in) is Assam’s own multi-vendor online marketplace — order groceries, food, and everyday essentials from local sellers, plus custom printing (photo frames, certificates, wedding cards, flex/banners, and more) and digital services, all in one place.
Where does Axomify Mart deliver?
Axomify Mart currently delivers only within Assam.
- Quick Commerce (fast, same-day, rider-delivered) is available in and around Dhakuakhana.
- Standard Delivery (Courier) is available across all of Assam, for products and vendors outside the Dhakuakhana quick-delivery zone.
What's the difference between Quick Commerce and Standard Delivery?
- Quick Commerce: same-day delivery by our own riders, for orders within the Dhakuakhana service area — ideal for food, groceries, and everyday essentials.
- Standard Delivery (Courier): for orders anywhere else in Assam, delivered by courier in a few business days.
Note: a single order can only contain items of one delivery type at a time — Quick Commerce and Courier items can’t be checked out together in the same order.
Do I need an account to place an order?
You’re welcome to browse the entire site without logging in. To actually place an order, you’ll need to create a free account or log in — this keeps your order history, saved addresses, and order tracking all in one place.
What payment methods are accepted?
We accept Cash on Delivery (COD) and online payment via Razorpay (UPI, debit/credit cards, and net banking).
How can I track my order?
Once your order is placed, you can track its status from your account. For Quick Commerce orders, you’ll also be able to see live delivery updates once a rider is assigned.
Can I cancel my order?
If your order hasn’t been dispatched yet, please contact our support team as soon as possible and we’ll help cancel it. Once an order is out for delivery, cancellation may not be possible.
I want a custom print job or a design/digital service — how do I get a quote?
Many of our custom products (photo frames, certificates, wedding cards, flex/banners, and Digital Services like web or graphic design) use a simple inquiry form — just tell us what you need, and our team will get back to you with a quote. Look for the inquiry form on the relevant product or service page.
Why can't I add a certain item to my cart right now?
Some Quick Commerce sellers (like restaurants) have their own business hours and may be closed outside those times — in that case, ordering that item is temporarily unavailable. Grocery and everyday essential items are usually available anytime. If a seller is on a short break (vacation mode), that’s shown on their store page too.
How do I contact Axomify Mart for help?
- Phone: +91 96789 79873
- Email: support.axomify@gmail.com
We’re happy to help with orders, deliveries, or anything else you need.